System Reliability
Total system reliability is better than with traditional in-house systems because the equipment is monitored in real time by our technical support staff. In the event of equipment failure, support staff can implement backup equipment in a very short time. Similarly upgrades are installed centrally, so there is no need for users to be involved in the deployment of upgrades apart from to determine the best use of new features.
Data Security
Manu Online offers the state-of-the-art data encryption and protection using a multi-layered approach. This means your data is protected from both physical threats and internet threats like viruses or hackers.
It’s no wonder our data center is also used by many Enterprise organizations including several banks and state ministries. Simply put, your data is probably more safe on the Manu Online server than it would be stored on servers on your own location.
Professional Services
We provide online manufacturing consultancy services to assist you with implementation and your business development. This can include data migration, fixing and cleansing, training and consultancy. Professional services are charged out at an hourly rate and we can quote you for an estimate for your project. Most of our new customers will use one of our “Quick Start” packages to get their systems up and running. By having the basic business processes running as soon as possible and for minimal cost, you get the benefits and payback more quickly. Read more.
Technical Support
Our system contains an integrated ticketing system that can be accessed either through the screens on the system or by email. Our support team operates 6 am to 3 pm UK time weekdays.
Xero Integration
Manu Online supports the popular Xero online accounting software package, allowing you to build a complete, integrated and powerful ERP manufacturing system together with Xero accounts.
Browser Accessible
Manu Online is a complete cloud solution that can be used entirely using modern web browsers, including Edge, FireFox, Chrome and Safari.
Mobile Usage
Our application is supported through mobile web browsers making it accessible to iPhone, iPad, Android and Windows-based mobile devices.
Hosted ERP
Manu Online ERP is hosted on dedicated servers in a state-of-the-art data centre in London run by RackSpace Ltd.
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