List of Services

• Three things to consider before you begin Three things to begin with that we think are critical for a successful implementation of your new ERP system.
  Three things to consider before you begin
• Support and Professional Services We provide “Ticketing Support”. The support system is built right into our program. Just click the support button on the top right hand corner of any page. You can create tickets and see your whole history of requests. For further information about our support go to support.manuonline.com
  Support and Professional Services
• Sample Data There are several ways that sample data can be imported into the system.
  Sample Data
• Multi-step Routing Checklist Multi step routing – If you use the optional multi step routing extension, then you should configure work cells and routes. If you are not using this feature, anyway your system will have one cell and a single step route for this cell.
  Multi-step Routing Checklist
• Getting Started Checklist Having first logged in to the system and changed your password, follow this check list to set up the system. In general, it is possible to skip steps and return to them later as needed.
  Getting Started Checklist
• Long Form Projects We recommend four phases to an implementation project if you company size is greater than about 15 employees.
  Long Form Projects
• Short Form Projects The basic steps to startup the core system are:
  Short Form Projects
• Successful Projects Successful Projects – The factors for success are many. For a SME company with 10 to 100 employees, we believe that two are more important than all others.
  Successful Projects
• Implementation - Not as hard as you feared Getting Started
  Implementation - Not as hard as you feared
• Project Planning Project Planning – The time taken to implement an ERP system is very difficult to judge in advance of knowing the details of the company to which it is to be implemented. There are many reasons for this. But here can be highlighted a single reason above others: the preparedness of the company for an ERP system.
  Project Planning