Concurrent user pricing: you decide and set the maximum number of concurrent users that can be logged into your system at the same time. The number of named users (with usernames and passwords) is unlimited. If a user does not log out, they will be logged out automatically after 2 hours of inactivity and their license released. An “Operator” is a person for whom time is being recorded against production work orders. Use of the work cell screen for collecting operator time is not counted against the licensed concurrent user count. Additional operators can be licensed in packs.
Discount for the annual contract applicable when paid by a single payment in advance.
Ticket-based support is provided according to our Fair Use policy. Additional training, consultancy and data migration services are available.