4. Manu Online Synchronizer

Manu Online Synchronizer #

Manu Online Synchronizer is an app that allows information to be synced between Manu Online and Shopify.

The app is simple to install and requires minimal setup if you have a working Manu Online account.

Initial Installation #
1. 1. Manu Online staff need to enable the Shopify receiver on your Manu Account. Once installed, it will be available for setup from Admin -> Integrations –> Public Apps
  2. Install the app from the Shopify store – you can find it under Manu Online Synchronizer. When installing you will need to authenticate to your Manu Online account.
    1. Once installed, go to Manu Online -> Admin -> Integrations –> Public Apps and choose Shopify. Choose your store and payment method (Generally you would create a specific payment method for this in system settings -> payment methods) from the dropdown, and click the appropriate checkboxes. Then add a mapping from the Shopify store to your desired Manu Online stock location.
    2. After this, map your Shopify tax codes to the codes you are using in Manu online – this means that the bookkeeping system connected to Manu Online will get the correct information.
    3. Choose if you want to sync only sales orders or both sales orders and dispatches.
      
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  3. Product Setup #
    1. To add a product, first add the product in Manu Online, then add it to Shopify, ensuring that the Manu Online ItemID is set as the Shopify Product SKU. (you can do this in the reverse, but the SKU and ItemID must match). ALL items MUST be added to BOTH Manu Online and Shopify.Shopify product MUST have SKU the same as the Item ID.
      
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  4. Shopify shipping setup #
    1. First, ensure your shipping is setup in Shopify.
      
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    2. On install an item called ShopifyDelivery will be created, and this item will be used for all Shopify shipping costs. It has a variable price, and taxes will be set from the Shopify order tax codes.
    3. After this, you should be all setup to go – any orders in Shopify should be synced to Manu, and dispatches (if selected) will be sent to Shopify fulfilments.
      
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  5. Currency setup #
    1. Your store base currency must be listed in the available currencies in Manu Online.
    2. This is completed by checking from your Shopify Store settings that the “Store Currency” of your store is listed Manu Online Admin -> System Settings -> Currencies and Rates.
      
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  6. Error handling #
    1. If an order/dispatch has an error, it will show up on the tags in the order as an error number. Please contact Manu Online support with your order number and this error number and we can assist you.