Manu Online ERP is hosted on dedicated servers in a state-of-the-art data centre in London run by RackSpace Ltd. Our online ERP system is multi-tenanted, which means that components are distributed across multiple servers for reliability and performance.

We are a Microsoft Certified Partner, and we use Microsoft technologies in our product development. Manu Online was awarded Microsoft's partner product award in 2000.

System Reliability

Total system reliability is better than with traditional in-house systems because the equipment is monitored in real time by our technical support staff. In the event of equipment failure, support staff can implement backup equipment in a very short time. Similarly upgrades are installed centrally, so there is no need for users to be involved in the deployment of upgrades apart from to determine the best use of new features.

Other key features include;

• Rackspace provides us with a 1 hour hardware replacement warranty in the event of failure
• Triple connection from the data centre to the UK's main internet hubs
• Triplicate UPS and stand-by generator system

Data Security

Rackspace employs a multi layered approach to security, which means it protects itself from both physical threats and internet threats like viruses or hackers. This means you data is safer stored in their facility than it would be on servers at your own location. The data centre is used and approved by many companies including several banks and state ministries.

The Manu Online application uses password protection and user management is provided with access rights by function and login by ip address.

To be exact, we are not storing your data on a cloud data platform such as Microsoft Azure. We do not believe that these systems are yet ready for storage of critical business data.

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